Privacy Policy
Last reviewed: 17 June 2026
This policy explains how Intevie handles personal data for our website, customer portal, and AI-assisted hiring workflows. It is written to support EU and UK GDPR transparency.
1. Who we are
Intevie provides AI-assisted screening workflows for hiring teams. Employers and recruiters use Intevie to invite candidates, collect application details, run structured interviews, review transcripts or recordings, and organize screening evidence.
For candidate data processed on behalf of an employer or recruiter, that customer is normally the controller and Intevie acts as processor. Intevie is controller for our own marketing, billing, product analytics, support, and account administration data.
2. Personal data we process
Candidate data can include name, email, phone number, resume, cover letter, application answers, screening answers, interview audio/video, transcripts, scores, summaries, recruiter notes, interview feedback, and hiring workflow status.
Customer account data can include user names, work email addresses, company details, billing information, support messages, integration metadata, product usage, and security logs.
Marketing data can include website interactions, form submissions, campaign attribution, analytics identifiers, and communication preferences.
3. Why we process data
We process candidate data to provide the screening service requested by the hiring team, preserve interview evidence for human review, support customer instructions, maintain security, and comply with legal obligations.
We process customer and marketing data to operate Intevie, manage accounts and billing, respond to requests, improve the product, measure marketing performance, prevent abuse, and meet legal duties.
4. AI-assisted screening and human review
Intevie uses AI systems to organize screening evidence, summarize interviews, extract structured outputs, and generate recruiter-facing scores or suggestions. These outputs can be wrong or incomplete and are designed to support human review.
Intevie does not intend its AI outputs to be the sole basis for hiring rejection or progression decisions. Hiring teams remain responsible for reviewing relevant evidence and making their own decisions.
5. Legal bases under EU and UK GDPR
Where Intevie is a processor, we process candidate data under our customer's documented instructions and the customer's lawful basis. Customers should choose the lawful basis appropriate to their hiring workflow.
Where Intevie is controller, we rely on contract, legitimate interests, consent where required, and legal obligation depending on the context. For analytics and advertising cookies in the UK/EU, we request consent where required before loading non-essential tracking.
6. Sharing and subprocessors
We use trusted service providers for hosting, storage, authentication, email, payments, analytics, interview infrastructure, AI processing, and integrations. These providers process data only for the services they provide to Intevie.
Current categories include AWS services, voice/interview infrastructure, AI model providers, payment processors, email providers, analytics providers, and ATS/integration providers when enabled by a customer.
7. International transfers
Intevie may process data in countries outside the UK or European Economic Area. Where required, we use appropriate transfer safeguards such as adequacy decisions, standard contractual clauses, the UK international data transfer addendum, or equivalent lawful mechanisms.
8. Retention
We keep personal data only for as long as needed for the hiring workflow, customer instructions, security, billing, legal obligations, and dispute resolution. Intevie is adding workspace retention controls so hiring teams can manage candidate cleanup more visibly.
Short-lived operational data, such as verification codes and notifications, is kept for shorter periods. Candidate records, recordings, transcripts, and reports should not be treated as a permanent archive.
9. Your privacy rights
Depending on your location and the processing context, you may have the right to access, correct, delete, restrict, object to, or export personal data. You may also have rights related to automated decision-making and profiling.
Candidates should usually contact the employer or recruiter that invited them because that organization controls the hiring decision. You can also contact Intevie and we will help route the request where appropriate.
10. Security
We use technical and organizational measures intended to protect personal data, including access controls, encrypted transport, cloud provider security controls, scoped storage access, operational logging, and limited access by team role.
No online service can guarantee perfect security. Please contact us quickly if you believe data has been exposed or accessed without authorization.
11. Contact
For privacy questions, requests, or customer DPA enquiries, contact privacy@intevie.com. If you are a candidate, include the employer or recruiter name and the email address used for your interview so we can identify the right controller or workspace.