Everything you need to know about Intevie's AI-native hiring flow
Intevie is designed to assist recruiters, not replace them.
Getting Started
How long does it take to set up Intevie?
Setup is fast. Create your account, post a job, and start getting screened candidates in minutes. No complex setup is needed.
Do we need to change our existing hiring process?
No. Intevie works with your current hiring steps. We help you find, screen, and summarize candidates. Then you keep using your normal interview stages.
Can we try Intevie before committing?
Yes. We offer a free plan with 1 job post and unlimited screening. You can test Intevie with real candidates before you upgrade.
What support do you provide?
We provide setup help, training guides, and regular check-ins. Candidates can also get help by email and chat.
How Intevie Works
Does Intevie replace recruiters?
No. Intevie handles repeat hiring tasks so recruiters can focus on people, planning, and final decisions. Think of Intevie as your hiring assistant.
How does Intevie conduct interviews?
Intevie runs voice interviews in the browser. Candidates answer the same questions. You get scores, summaries, transcripts, and recordings.
How does the scoring system work?
Intevie scores the resume and the voice interview. The score looks at communication, work history, and role fit.
Can we customize interview questions?
Yes. You can use a template or write your own questions for each role.
Candidate Path
What do candidates see?
Candidates get a link and take a voice interview in their browser when it suits them. No scheduling or app install is needed.
Will candidates know they're talking to an automated system?
Yes. Candidates are told they are taking a screening interview and how the process works.
Do candidates need to install anything?
No installation required. Candidates access interviews directly through their web browser on any device with an internet connection - desktop, tablet, or mobile.
What if a candidate has technical issues?
Candidates can contact support by email or chat. The interview page also gives clear help steps.
Do candidates get feedback?
Candidates get updates during the process. They can also see general feedback in the candidate portal.
What if candidates have questions about the hiring process?
Candidates can ask questions at the end. Intevie answers using the job details you provide.
What should I do if the voice system interrupts me while I'm answering?
They can simply say they are not done. Intevie will wait for them to finish.
Quality & Fairness
How does Intevie score people fairly?
Intevie uses the same questions and score rules for all candidates. You can see why each score was given. Intevie never hides candidates or rejects them for you.
Can we see all candidates, not just top picks?
Yes. You can see every candidate. You can filter top scores or review the full list. You stay in control.
How accurate is Intevie's scoring?
Intevie's score is based on the job rules you set. You can change any score and review the transcript or recording.
What if Intevie makes a mistake?
People make the final decisions. You can change any score and review the transcript or recording before you decide.
Security & Privacy
Is candidate data secure?
Yes. Interviews are encrypted in transit and at rest. Candidate data is removed one month after you mark the job as complete.
How does Intevie handle consent?
Intevie captures clear consent for recording and data use. Consent records are stored for audit needs.
What happens to candidate data after hiring?
Candidate data is removed one month after you mark the job as complete. This gives you time to finish hiring while keeping data tidy.
Can we use Intevie in multiple countries?
Yes. Intevie supports English interviews today and can be used in any country for English hiring.
Technical Questions
What tools does Intevie connect with?
Intevie is new. ATS, calendar, and messaging tool connections are on our roadmap.
Does Intevie work on mobile?
Yes. Candidates can use a phone. Hiring teams can review candidates and make decisions from any device.
What happens if there are technical issues?
Your hiring data stays secure. If there is downtime, your data is available again when service returns.
What browsers are supported?
Intevie works on Chrome, Firefox, Safari, and Edge. No plugins are needed.
Results & Performance
How quickly will we see results?
Most companies see screened candidates within hours of posting a role. You can see time savings from the first few candidates.
What if Intevie doesn't work for our specific needs?
We work with you during setup. The free plan lets you test with real candidates before you commit.
Do you have case studies or customer references?
Yes. Contact us for case studies for your industry and hiring volume.
How does Intevie handle different industries and roles?
Intevie works across tech, healthcare, finance, education, and professional services. You can use role templates or custom questions.
Still have questions?
Our team is here to help you get started with Intevie